UnicodeEncodeError: 'charmap' codec can't encode character 'u03a3' in position 409: character maps to <undefined>

Question

I am running Python code to pull the issues from JIRA. This code is provided by Atlassian and they are using JiraOne Library.

In the Config.Json file we have the following information.

{
"user": "[email protected]",
"password": "<APITOKEN_HERE>",
"url": "https://nexusfive.atlassian.net"
}

Below is the Python code I am running.

from jiraone import LOGIN, issue_export
import json

file = "config.json"
config = json.load(open(file))
LOGIN(**config)

jql = "project in (AB, BC, IT, IP) order by created DESC"
issue_export(jql=jql)

I am getting below error message and no clue on how to resolve this.

ERROR MESSAGE:

Downloading issue export in CSV format.
<Response [200]> OK ::downloading issues at page: 0 of 9
Traceback (most recent call last):

  File "C:UsersUser123DesktopPBI FilesPython Scriptsuntitled10.py", line 12, in <module>
    issue_export(jql=jql)

  File "C:UsersUser123Anaconda3libsite-packagesjiraonereporting.py", line 2189, in export_issues
    file_writer(

  File "C:UsersUser123Anaconda3libsite-packagesjiraonereporting.py", line 3223, in file_writer
    f.write(content)

  File "C:UsersUser123Anaconda3libencodingscp1252.py", line 19, in encode
    return codecs.charmap_encode(input,self.errors,encoding_table)[0]

UnicodeEncodeError: 'charmap' codec can't encode character 'u03a3' in position 409: character maps to <undefined>

Asked By: JamesDataAnalyst

||

Source

Answer 1

To follow the fix provided by Prince Nyeche you have to do the following. Open the file C:UsersUser123Anaconda3libsite-packagesjiraonereporting.py in your text editor. Go to line 2189. It should look like this:

     file_writer(
            folder,
            file_name,
            content=issues.content.decode(encoding, errors=errors),
            mark="file",
            mode="w+",
        )

Add the suggested edit:

content=issues.content.decode('utf-8', errors="replace"),

Save your file. Then try your untitled10.py code again.

Answered By: Marcelo Paco

UnicodeEncodeError: 'charmap' codec can't encode character 'u03a3' in position 409: character maps to <undefined>

Question:

Answers: