Error: Failed to load the native TensorFlow runtime

Question:

Today I installed TensorFlow using:

C:>pip3 install --upgrade tensorflow
Collecting tensorflow
  Using cached tensorflow-1.2.0-cp35-cp35m-win_amd64.whl
Requirement already up-to-date: bleach==1.5.0 in c:python35libsite-packages (
from tensorflow)
Requirement already up-to-date: werkzeug>=0.11.10 in c:python35libsite-packag
es (from tensorflow)
Requirement already up-to-date: html5lib==0.9999999 in c:python35libsite-pack
ages (from tensorflow)
Requirement already up-to-date: protobuf>=3.2.0 in c:python35libsite-packages
 (from tensorflow)
Requirement already up-to-date: backports.weakref==1.0rc1 in c:python35libsit
e-packages (from tensorflow)
Requirement already up-to-date: markdown==2.2.0 in c:python35libsite-packages
 (from tensorflow)
Requirement already up-to-date: numpy>=1.11.0 in c:python35libsite-packages (
from tensorflow)
Requirement already up-to-date: six>=1.10.0 in c:python35libsite-packages (fr
om tensorflow)
Requirement already up-to-date: wheel>=0.26 in c:python35libsite-packages (fr
om tensorflow)
Requirement already up-to-date: setuptools in c:python35libsite-packages (fro
m protobuf>=3.2.0->tensorflow)
Installing collected packages: tensorflow
Successfully installed tensorflow-1.2.0

When I tried to import TensorFlow, it throws:

C:>python
Python 3.5.2 (v3.5.2:4def2a2901a5, Jun 25 2016, 22:18:55) [MSC v.1900 64 bit (AM
D64)] on win32
Type "help", "copyright", "credits" or "license" for more information.
>>> import tensorflow as tf
Traceback (most recent call last):
  File "C:Python35libsite-packagestensorflowpythonpywrap_tensorflow_intern
al.py", line 18, in swig_import_helper
    return importlib.import_module(mname)
  File "C:Python35libimportlib__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
  File "<frozen importlib._bootstrap>", line 986, in _gcd_import
  File "<frozen importlib._bootstrap>", line 969, in _find_and_load
  File "<frozen importlib._bootstrap>", line 958, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 666, in _load_unlocked
  File "<frozen importlib._bootstrap>", line 577, in module_from_spec
  File "<frozen importlib._bootstrap_external>", line 906, in create_module
  File "<frozen importlib._bootstrap>", line 222, in _call_with_frames_removed
ImportError: DLL load failed: The specified module could not be found.

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:Python35libsite-packagestensorflowpythonpywrap_tensorflow.py", l
ine 41, in <module>
    from tensorflow.python.pywrap_tensorflow_internal import *
  File "C:Python35libsite-packagestensorflowpythonpywrap_tensorflow_intern
al.py", line 21, in <module>
    _pywrap_tensorflow_internal = swig_import_helper()
  File "C:Python35libsite-packagestensorflowpythonpywrap_tensorflow_intern
al.py", line 20, in swig_import_helper
    return importlib.import_module('_pywrap_tensorflow_internal')
  File "C:Python35libimportlib__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
ImportError: No module named '_pywrap_tensorflow_internal'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "<stdin>", line 1, in <module>
  File "C:Python35libsite-packagestensorflow__init__.py", line 24, in <modu
le>
    from tensorflow.python import *
  File "C:Python35libsite-packagestensorflowpython__init__.py", line 49, i
n <module>
    from tensorflow.python import pywrap_tensorflow
  File "C:Python35libsite-packagestensorflowpythonpywrap_tensorflow.py", l
ine 52, in <module>
    raise ImportError(msg)
ImportError: Traceback (most recent call last):
  File "C:Python35libsite-packagestensorflowpythonpywrap_tensorflow_intern
al.py", line 18, in swig_import_helper
    return importlib.import_module(mname)
  File "C:Python35libimportlib__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
  File "<frozen importlib._bootstrap>", line 986, in _gcd_import
  File "<frozen importlib._bootstrap>", line 969, in _find_and_load
  File "<frozen importlib._bootstrap>", line 958, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 666, in _load_unlocked
  File "<frozen importlib._bootstrap>", line 577, in module_from_spec
  File "<frozen importlib._bootstrap_external>", line 906, in create_module
  File "<frozen importlib._bootstrap>", line 222, in _call_with_frames_removed
ImportError: DLL load failed: The specified module could not be found.

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:Python35libsite-packagestensorflowpythonpywrap_tensorflow.py", l
ine 41, in <module>
    from tensorflow.python.pywrap_tensorflow_internal import *
  File "C:Python35libsite-packagestensorflowpythonpywrap_tensorflow_intern
al.py", line 21, in <module>
    _pywrap_tensorflow_internal = swig_import_helper()
  File "C:Python35libsite-packagestensorflowpythonpywrap_tensorflow_intern
al.py", line 20, in swig_import_helper
    return importlib.import_module('_pywrap_tensorflow_internal')
  File "C:Python35libimportlib__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
ImportError: No module named '_pywrap_tensorflow_internal'


Failed to load the native TensorFlow runtime.

See https://www.tensorflow.org/install/install_sources#common_installation_probl
ems

for some common reasons and solutions.  Include the entire stack trace
above this error message when asking for help.
>>>

I’m using Python 3.5.2 64bit. I don’t really know why the import process throws errors.

Asked By: galih

||

Answers:

simply download MSVCP140.dll, unzip it and then paste it in system32 folder..

Answered By: E LAC SOFT

I had a similar error on OSX Siera when i installed tensorflow through pip on python 3.6. It was fixed by using the binary URL that identifies the TensorFlow Python package

sudo pip3 install --upgrade tfBinaryURL   # Python 3.n

in my case tfBinaryURL is as below:

sudo pip3 install --upgrade https://storage.googleapis.com/tensorflow/mac/cpu/tensorflow-1.3.0-py3-none-any.whl
Answered By: Anthony Awuley

Similar problem occurred with me. I am using Windows 8.1 (64 bit) operating system and Python 3.6.2 (64 bit).

I have solved the problem by installing Visual C++ Redistributable for Visual Studio 2015 (vc_redist.x64.exe) from vc_redist.x64.exe.

Pay attention to CUDA operation, since exactly this error is reported when CUDA is not working at all. Try from cmd e.g. c:Program FilesNVIDIA GPU Computing ToolkitCUDAv8.0extrasdemo_suite>oceanFFT.exe
If it fails, try to update driver (Device manager / Display adapters / NVIDIA…) of your graphics card.

Answered By: Andy Lucny

I had the same problem today and I followed all of these advice here as well as many more from other sources in the internet and from my own head. None of them worked.

I had installed tf 1.2.0 and it had no problem importing it

pip3 install --upgrade tensorflow==1.2.0

Further on, I found out that all the versions import well, up to 1.6.0., so I’ll go about with 1.5.0.
Currently, the latest is 1.7.0.

Answered By: iamalminko

First uninstall this

pip uninstall tensorflow

Now for re installation Download this tensorflow wheel file

Install this using(in same Directory)

pip install tensorflow-1.6.0-cp36-cp36m-win_amd64.whl
Answered By: Umer

My code worked perfectly after executing this line:

pip install tensorflow --upgrade --force-reinstall
Answered By: Anil Sah
  1. go to [https://github.com/fo40225/tensorflow-windows-wheel][1]
  2. based
    on python and cuda version copy one of the path(I used
    compiler:VS2017 15.8 ,CUDA:NO ,SIMD:x86_64 and this worked for me)

  3. paste it after https://github.com/fo40225/tensorflow-windows-wheel/blob/master/

  4. download *.whl

  5. open anaconda and change directory to location of *.whl

  6. run this command: pip install *.whl (instead of * must be use name
    of .whl file)

Answered By: mrdm

1) I did this : pip uninstall tensorflow
2) Downloaded the file from: tensorflow wheel
3) Then did this : pip install tensorflow-1.6.0-cp36-cp36m-win_amd64.whl

BUT it gave me this Error

ERROR: tensorflow-1.6.0-cp36-cp36m-win_amd64.whl is not a supported
wheel on this platform.

so I tried to install tensorflow as a dependency in my installed Anaconda Navigator
AND IT WORKED FOR ME!

Answered By: eaithy

For mac users who us macOS X versions < 10.12.6 install tensorflow version 1.5:

pip install tensorflow==1.5

Answered By: Esterlinkof

If you want to have Tensorflow Version 2 with the least dependencies, use this version:

pip install tensorflow==2.0.0b1
Answered By: Benyamin Jafari

You could try to downgrade TensorFlow or use TensorFlow lattest version

pip install tensorflow
Answered By: Biman Pal

I had the same problem, I’m using a macbook unibody (2008) it works perfectly, and I can’t update it any more, currently it’s running MacOS X 10.11 (El Capit├ín). So, after being fighting for several hours trying to solve it, I’ve been able to solve it doing the next thing:

pip uninstall tensorflow

conda install tensorflow instead of "pip"
Answered By: pabloverd

You may want to install Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017 and 2019.

Download msvcp140.dll and add to System32 folder.

Answered By: ParisaN
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