socket.timeout on telegram bot.polling()

Question

When I leave my program running for a few hours and then send a message to the bot it doesn’t reply and after a while it generates the following error.

Traceback (most recent call last):
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/urllib3/connectionpool.py", line 445, in _make_request
    six.raise_from(e, None)
  File "<string>", line 3, in raise_from
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/urllib3/connectionpool.py", line 440, in _make_request
    httplib_response = conn.getresponse()
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/http/client.py", line 1322, in getresponse
    response.begin()
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/http/client.py", line 303, in begin
    version, status, reason = self._read_status()
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/http/client.py", line 264, in _read_status
    line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/socket.py", line 669, in readinto
    return self._sock.recv_into(b)
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/ssl.py", line 1241, in recv_into
    return self.read(nbytes, buffer)
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/ssl.py", line 1099, in read
    return self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/requests/adapters.py", line 439, in send
    resp = conn.urlopen(
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/urllib3/connectionpool.py", line 755, in urlopen
    retries = retries.increment(
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/urllib3/util/retry.py", line 532, in increment
    raise six.reraise(type(error), error, _stacktrace)
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/urllib3/packages/six.py", line 770, in reraise
    raise value
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/urllib3/connectionpool.py", line 699, in urlopen
    httplib_response = self._make_request(
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/urllib3/connectionpool.py", line 447, in _make_request
    self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/urllib3/connectionpool.py", line 336, in _raise_timeout
    raise ReadTimeoutError(
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='api.telegram.org', port=443): Read timed out. (read timeout=30)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "botTest.py", line 28, in <module>
    bot.polling()
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/telebot/__init__.py", line 617, in polling
    self.__threaded_polling(none_stop, interval, timeout, long_polling_timeout, allowed_updates)
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/telebot/__init__.py", line 676, in __threaded_polling
    raise e
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/telebot/__init__.py", line 639, in __threaded_polling
    self.worker_pool.raise_exceptions()
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/telebot/util.py", line 130, in raise_exceptions
    raise self.exception_info
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/telebot/util.py", line 82, in run
    task(*args, **kwargs)
  File "botTest.py", line 25, in echo_message
    bot.reply_to(message, message.text)
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/telebot/__init__.py", line 2147, in reply_to
    return self.send_message(message.chat.id, text, reply_to_message_id=message.message_id, **kwargs)
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/telebot/__init__.py", line 919, in send_message
    apihelper.send_message(
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/telebot/apihelper.py", line 257, in send_message
    return _make_request(token, method_url, params=payload, method='post')
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/telebot/apihelper.py", line 139, in _make_request
    result = _get_req_session().request(
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/requests/sessions.py", line 542, in request
    resp = self.send(prep, **send_kwargs)
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/requests/sessions.py", line 655, in send
    r = adapter.send(request, **kwargs)
  File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages/requests/adapters.py", line 529, in send
    raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='api.telegram.org', port=443): Read timed out. (read timeout=30)

From what I understand the problem lies in the requests made by bot.polling ().

I also tried with the example file echo_bot.py but the problem is the same.
I tried different solutions:

bot.polling(none_stop=True, timeout=30)

and

    try:
        bot.polling(none_stop=True)

    except Exception as e:
        time.sleep(15)

Unfortunately all with the same problem. At first it works correctly and then after a few hours it stops responding.

This is sample code

import telebot

API_TOKEN = 'API_TOKEN'

bot = telebot.TeleBot(API_TOKEN)


@bot.message_handler(commands=['help', 'start'])
def send_welcome(message):
    bot.reply_to(message, "Hi there, I am EchoBot.")

@bot.message_handler(func=lambda message: True)
def echo_message(message):
    bot.reply_to(message, message.text)


bot.polling()

Thanks everyone for the help

Asked By: Piero

||

Source

Answer 1

Try with

bot.infinity_polling(True)

Answered By: AsfaltBstr

Answer 2

Finally I solved this problem by replacing bot.polling() with:

bot.infinity_polling(timeout=10, long_polling_timeout = 5)

However, this can cause (not everyone) a loss of messages (apparently only at the beginning, after a few days the problem seems to disappear by itself).

As you can see I have sent 5 messages and there have been only 3 replies

I will update this answer as soon as I find a solution.
The problem however is explained here:

https://github.com/eternnoir/pyTelegramBotAPI/issues/1259

Answered By: Piero

Answer 3

import os, sys
from requests.exceptions import ConnectionError, ReadTimeout

try:
    bot.infinity_polling(timeout=10, long_polling_timeout=5)
except (ConnectionError, ReadTimeout) as e:
    sys.stdout.flush()
    os.execv(sys.argv[0], sys.argv)
else:
    bot.infinity_polling(timeout=10, long_polling_timeout=5)

that works for me i just restart the script lol

Answered By: Martin Mbome

Answer 4

I had this problem as well, some people use the web hook method and actually it is a best and proper solution. Anyway in my case I tried this idea before learning web hook, and it helped me to keep bot running and keep trying to reconnect every time it’s disconnected. It’s easy and fun)

import telebot,time

if __name__=='__main__':
while True:
    try:
        bot.polling(non_stop=True, interval=0)
    except Exception as e:
        print(e)
        time.sleep(5)
        continue

Answered By: Denis Aronson

Answer 5

This option helped me

while True:
try:
    asyncio.run(bot.polling(non_stop=True, interval=1, timeout=0))
except:
    time.sleep(5)

Answered By: morsresistis

Answer 6

Increase the timeout to 90 seconds and add a try-catch block to handle the exception as follows:

while True:
    try:
        bot.polling(none_stop=True, timeout=90)
    except Exception as e:
        print(datetime.datetime.now(), e)
        time.sleep(5)
        continue

Answered By: Николай

Answer 7

first, check if you are able or not open https://core.telegram.org/bots/api

if not:
change the network then try

Answered By: Raj Kumar Paswan

socket.timeout on telegram bot.polling()

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