libssl.so.3: cannot open shared object file: No such file or directory

Question:

I have provisioned a vanila centos and then executed the following commands:

conda create --name an-env python=3.9
conda activate an-env

conda install -c conda-forge sentence-transformers

I am trying to import a hugging face library:

from sentence_transformers import SentenceTransformer
import os

In a centos 8 machine I get the following error:

libssl.so.3: cannot open shared object file: No such file or directory

I installed it using the following command:

conda install -c conda-forge sentence-transformers

Already tried the following:

yum install openssl.x86_64
yum install pyOpenSSL.x86_64

I also tried:

sudo ldconfig

and still get the following error:

libssl.so.3: cannot open shared object file: No such file or directory

Can anyone please help me how to resolve this error?

Asked By: Exploring

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Answers:

I got the idea from @CharlesDuffy as he mentioned You need to have the same version of OpenSSL installed that your software was compiled against

I uninstalled the library using conda uninstall sentence-transformers. And then installed with pip install -U sentence-transformers.

This solves the issue.

Answered By: Exploring

I ran into a similar issue when building my Docker environments. It appears that in conda-forge, some tokenizers builds for version 0.12.1 (more specifically those in *_0) don’t include an OpenSSL dependency despite having been built against a specific version (apparently, >= 3.0). This can cause the conda (or, in my case, mamba) solver to choose this version despite it being incompatible with OpenSSL 1.1.1*.

To fix this issue while still using conda, I suggest to explicit tokenizers>=0.13.1 either in conda install or environment.yml.

Answered By: tipsybadger
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